Privacy Policy

Last updated: September 4, 2024

This Privacy Policy describes how Align (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from alignsocks.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from a variety of sources over the past 12 months. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. When we use the term "personal information," we are referring to information that identifies, relates to, or can be associated with you.

Information We Collect Directly from You:

Contact details (name, address, phone number, and email)
Order information (billing address, shipping address, payment confirmation)
Account information (username, password, security questions)
Shopping information (items viewed, placed in the cart, loyalty points)
Customer support information (messages or communications with us)

Information We Collect about Your Usage: We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:

Device information
Browser information
IP address
Information about your network connection

Information We Obtain from Third Parties: We may obtain information from third-party vendors and service providers, such as:

Shopify (for processing payments, account support)
Payment processors (for payment information, billing)
Online tracking technologies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services: We use your personal information to process payments, fulfill orders, send notifications, and facilitate returns or exchanges.
Marketing and Advertising: We may use your personal information for marketing purposes, such as sending promotional communications or showing you targeted ads.
Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding fraudulent or illegal activity.
Communicating with You: We use your personal information to provide customer support and improve our Services.

Cookies

We use cookies to enhance the user experience on our Site, including to remember your preferences and run analytics. You can control cookies through your browser settings, though blocking cookies may affect the functionality of the Site.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With third-party vendors and service providers (e.g., IT management, payment processing, data analytics)
With business and marketing partners
In connection with a business transaction, such as a merger or bankruptcy
To comply with legal obligations (e.g., subpoenas, search warrants)
To protect or defend our Services or users' rights

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion of their information.

Security and Retention of Your Information

We take appropriate measures to protect your personal information but cannot guarantee perfect security. The retention of your personal information depends on factors such as legal obligations, account maintenance, and business needs.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Right to Opt-out of Sale or Sharing or Targeted Advertising
Right to Withdraw Consent

You can exercise any of these rights by contacting us via email at support@alignsocks.com.

Complaints

If you have any complaints regarding how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

Contact

If you have any questions or wish to exercise your privacy rights, please contact us at:

Align
3096 Badger Pond Lane
Tampa, Florida 33634
United States of America
Email: support@alignsocks.com